Before
"Thanks for the review!"
Better
"Thanks Sarah! We're actively working on dark mode — expect it in the next update. If you have specific feedback, email us at support@ourapp.com."
Review response generator
Respond to App Store reviews like a pro — positive and negative.
Generate professional, on-brand responses to App Store and Google Play reviews. Templates for 5-star praise, bug reports, feature requests, and negative reviews. Turn every review into a retention and conversion opportunity.
What developers usually complain about
You got a 1-star review and don't know how to respond without sounding defensive.
You never respond to reviews because you don't know what to say.
Your competitor responds to every review and you don't — they look more engaged.
A user left a feature request buried in a review and you want to acknowledge it properly.
How to fix it before launch
- 1Select the review type: positive, bug report, feature request, or negative.
- 2Enter the user's name and the specific point they raised.
- 3Review the generated response — it thanks them, addresses the issue, and offers next steps.
- 4Customize as needed and post the response in App Store Connect or Google Play Console.
Before and after examples
Before
"Sorry you didn't like it."
Better
"We hear you, Alex. The login flow you experienced isn't the experience we designed. Our team is investigating — if you can share more details at support@ourapp.com, it'll help us fix this faster."
FAQ
Should I respond to every review?
Respond to all negative reviews (1-3 stars) within 48 hours. For positive reviews, respond to the ones that mention specific features or use cases — a generic 'thanks!' adds little value. Aim to respond to at least 80% of critical reviews.
What should I never say in a review response?
Never argue with the user, make excuses, blame them, or use marketing language ('check out our new feature!'). Never share personal user data. Never offer compensation publicly — take that to email.
Do review responses affect ASO?
Yes. Apple and Google both factor developer responsiveness into ranking signals. Regular, thoughtful responses signal an actively maintained app, which correlates with better rankings. It also improves your rating as users update reviews after receiving help.
Want this reviewed manually?
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